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If you need to apply for warranty service, please contact our customer service first to confirm the detailed information.
During the warranty period of the delivered product, the company only repairs the malfunctions that occur during the normal use of the robot for free. However, in the following cases, the customer will be charged for repairs (even during the warranty period):
Warranty Terms of Detailed Components
| Warranty Period | Warranty Services |
| ¡Ü1?month | Elephant Robotics offers a free new servo motor and bear the freight. |
| 1-3?months | Elephant Robotics offers a free new servo motor, customs shall bear the freight. |
| ¡Ý3?month | Customers need to buy it themselves. |
| Warranty Period | Warranty Services |
| ¡Ü3 months | Customers?need to send it back after disassembly, Elephant Robotics?shall send a new one for free and bear the freight out and home. |
| 3-6 months | Customers?need to send it back after disassembly and bear the freight out and home, Elephant Robotics?shall send a new one for free. |
| ¡Ý6 months | Customers need to buy it themselves. |
| Warranty Period | Warranty Services |
| ¡Ü12 months | Elephant Robotics offers free new components, customs shall bear the freight. |
| ¡Ý12 months | Customers need to buy it themselves. |
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